{"id":3155,"date":"2022-02-21T11:24:48","date_gmt":"2022-02-21T11:24:48","guid":{"rendered":"http:\/\/www.citisend.io\/legal-notice\/"},"modified":"2026-01-12T08:35:10","modified_gmt":"2026-01-12T08:35:10","slug":"legal-notice","status":"publish","type":"page","link":"https:\/\/www.citisend.io\/en\/legal-notice\/","title":{"rendered":"Legal notice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3155\" class=\"elementor elementor-3155 elementor-1978\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47216352 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"47216352\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4ecc80ac\" data-id=\"4ecc80ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1e35e382\" data-id=\"1e35e382\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16eca951 elementor-widget elementor-widget-heading\" data-id=\"16eca951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Legal notice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-349198bb\" data-id=\"349198bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e2493b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2493b3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16796f20\" data-id=\"16796f20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-593fb74e animated-slow elementor-widget__width-auto elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"593fb74e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:0,&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.citisend.io\/wp-content\/uploads\/2021\/09\/5-rio-custom1.png\" class=\"attachment-large size-large wp-image-822\" alt=\"\" srcset=\"https:\/\/www.citisend.io\/wp-content\/uploads\/2021\/09\/5-rio-custom1.png 600w, https:\/\/www.citisend.io\/wp-content\/uploads\/2021\/09\/5-rio-custom1-300x300.png 300w, https:\/\/www.citisend.io\/wp-content\/uploads\/2021\/09\/5-rio-custom1-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7408507b elementor-widget elementor-widget-heading\" data-id=\"7408507b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Legal notice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01d99a5 elementor-widget elementor-widget-heading\" data-id=\"01d99a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">LAW ON INFORMATION SOCIETY SERVICES (LSSI)<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0be046c elementor-widget elementor-widget-text-editor\" data-id=\"0be046c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In compliance with the provisions of Regulation (EU) 2016\/679 (RGPD) and Organic Law 3\/2018 on the Protection of Personal Data and Guarantee of Digital Rights, approved on December 5, 2018 (LOPDyGDD), <strong>CITISEND-URD S.L.<\/strong> \u00a0informs that the personal data provided voluntarily when completing this form will be incorporated confidentially into the database of <strong>CITISEND-URD S.L.<\/strong><\/p>\n<p>Any sending of information about services or products that may be of interest to you, respecting, in any case, the Spanish legislation on data protection, will be prior to your consent.<\/p>\n<p>In the event that <strong>CITISEND-URD S.L.<\/strong> , plans to transfer your personal data to third parties, will previously obtain your consent informing you of the purpose for which such data will be used. You may exercise your rights of access, modification, cancellation and opposition by written request addressed to <strong>CITISEND-URD S.L.<\/strong> \u00a0(PCITAL Gardeny \u2013 Building H2, 2nd floor \u2013 Lleida \u2013 Spain) or by email to <a href=\"mailto:info@citisend.io\"><span class=\"elementor-icon-list-text\">info@citisend.io<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eafaa0 elementor-widget elementor-widget-heading\" data-id=\"0eafaa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">1. IDENTIFICATION DATA<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf9653e elementor-widget elementor-widget-text-editor\" data-id=\"cf9653e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li style=\"list-style-type: none;\" data-mce-style=\"list-style-type: none;\">\n<ul>\n<li>Domain Name: www.citisend.io<\/li>\n<li>Commercial Name: Citisend<\/li>\n<li>Corporate Name: CITISEND-URD S.L.<\/li>\n<li>NIF: B01801919<\/li>\n<li>Registered Address: PCITAL GARDENY (EDIF. H2), S\/N &#8211; PLT 2 25003 LLEIDA<\/li>\n<li>Phone: Spain<\/li>\n<li>Email: <a data-mce-href=\"mailto:info@citisend.io\" href=\"mailto:info@citisend.io\">info@citisend.io<\/a><\/li>\n<li>Registered in the (Commercial \/ Public) Registry:<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ae046e elementor-widget elementor-widget-heading\" data-id=\"2ae046e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3ac74 elementor-widget elementor-widget-text-editor\" data-id=\"fb3ac74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, such as designs, logos, text, and\/or graphics, is the property of the RESPONSIBLE or, where applicable, has express license or authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations and registered in the corresponding public registries.<\/p>\n<p>Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and commercialization require prior written authorization from the RESPONSIBLE. Any unauthorized use is considered a serious violation of the author\u2019s intellectual or industrial property rights.<\/p>\n<p>Designs, logos, texts, and\/or graphics that are not the property of the RESPONSIBLE and which may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise regarding them. The RESPONSIBLE expressly authorizes third parties to redirect directly to specific contents of the website and, in any case, redirect to the main website of www.citisend.io.<\/p>\n<p>The RESPONSIBLE recognizes the corresponding intellectual and industrial property rights in favor of their holders, and their mere mention or appearance on the website does not imply the existence of rights or responsibility over them, nor does it imply support, sponsorship, or recommendation by the RESPONSIBLE.<\/p>\n<p>For any observations regarding possible infringements of intellectual or industrial property rights, as well as any contents of the website, users may contact info@citisend.io.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e593dc6 elementor-widget elementor-widget-heading\" data-id=\"e593dc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3. DISCLAIMER OF RESPONSIBILITIES<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eba740 elementor-widget elementor-widget-text-editor\" data-id=\"4eba740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The RESPONSIBLE disclaims any liability arising from the information published on their website, provided that this information has been manipulated or introduced by a third party unrelated to it.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a6f0c elementor-widget elementor-widget-text-editor\" data-id=\"22a6f0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Use of Cookies<\/strong> This website may use technical cookies (small information files that the server sends to the computer of those accessing the page) to carry out certain functions that are considered essential for the correct operation and visualization of the site. The cookies used are, in all cases, temporary, with the sole purpose of making browsing more efficient and disappearing when the user\u2019s session ends. Under no circumstances do these cookies provide personal data and will not be used for data collection.<\/p>\n<p>Through the use of cookies, the server hosting the web may also recognize the browser used by the user to make browsing easier, allowing, for example, access to users who have previously registered to areas, services, promotions, or contests reserved exclusively for them without needing to register for each visit. They can also be used to measure audience, traffic parameters, monitor progress, and the number of entries, etc., in which case these cookies are technically non-essential but beneficial to the user. This website will not install non-essential cookies without prior consent from the user.<\/p>\n<p>The user has the option to configure their browser to be alerted to the reception of cookies and to prevent their installation on their device. Please consult your browser\u2019s instructions for further details.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-565afea elementor-widget elementor-widget-text-editor\" data-id=\"565afea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Link Policy<\/strong> From the website, it is possible to redirect to third-party website content. Since the RESPONSIBLE cannot always control the contents introduced by third parties on their websites, it assumes no liability for such content. In any case, the RESPONSIBLE will immediately remove any content that may contravene national or international legislation, morals, or public order, immediately removing the redirection to said website and bringing the content in question to the attention of the competent authorities.<\/p>\n<p>The RESPONSIBLE is not liable for the information and content stored, for example but not limited to, in forums, chats, blog generators, comments, social networks, or any other means that allow third parties to publish content independently on the RESPONSIBLE&#8217;s website. However, in compliance with the provisions of articles 11 and 16 of the LSSICE, it makes itself available to all users, authorities, and security forces, collaborating actively in the removal or, where appropriate, blocking of all content that may affect or contravene national or international law, the rights of third parties, or morality and public order. If a user considers that there is content on the website that could be classified as such, they are asked to notify the administrator of the website immediately.<\/p>\n<p>This website has been reviewed and tested to work properly. In principle, it can ensure correct operation 365 days a year, 24 hours a day. However, the RESPONSIBLE does not rule out the possibility of certain programming errors or events of force majeure, natural disasters, strikes, or similar circumstances making access to the website impossible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bad00d elementor-widget elementor-widget-text-editor\" data-id=\"7bad00d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>IP Addresses<\/strong> The website servers may automatically detect the user\u2019s IP address and domain name. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server activity file duly registered that allows the subsequent processing of the data to obtain purely statistical measurements that enable the understanding of the number of page impressions, visits made to the web servers, the order of visits, the access point, etc.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a12abab elementor-widget elementor-widget-heading\" data-id=\"a12abab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. QUALITY, ENVIRONMENTAL AND INFORMATION SECURITY POLICY  <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e23719 elementor-widget elementor-widget-text-editor\" data-id=\"5e23719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The provision of Citisend\u2019s services is governed by national and international standards to ensure quality, environmental protection, and information security.<\/p>\n<p>Citisend has a Quality Policy, an Environmental Policy, and an Information Security Policy in accordance with ISO 9001, ISO 27001, ISO 14001, and the National Security Scheme.<\/p>\n<p>These policies, which govern the fundamental principles of its services, are available to interested parties upon request at <a href=\"mailto:info@citisend.io\">info@citisend.io.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b316a0 elementor-widget elementor-widget-heading\" data-id=\"5b316a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. APPLICABLE LAW AND JURISDICTION<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97400a1 elementor-widget elementor-widget-text-editor\" data-id=\"97400a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The law applicable in the event of a dispute or interpretation conflict of the terms comprising the legal texts, as well as any matter related to the services of the present website, will be Spanish law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4957d92 elementor-widget elementor-widget-text-editor\" data-id=\"4957d92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&nbsp;<\/p>\n<p><em>Last updated: 15\/12\/2025<\/em><\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Legal notice Legal notice LAW ON INFORMATION SOCIETY SERVICES (LSSI) In compliance with the provisions of Regulation (EU) 2016\/679 (RGPD) and Organic Law 3\/2018 on the Protection of Personal Data and Guarantee of Digital Rights, approved on December 5, 2018 (LOPDyGDD), CITISEND-URD S.L. \u00a0informs that the personal data provided voluntarily when completing this form will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3155","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/pages\/3155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/comments?post=3155"}],"version-history":[{"count":9,"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/pages\/3155\/revisions"}],"predecessor-version":[{"id":4783,"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/pages\/3155\/revisions\/4783"}],"wp:attachment":[{"href":"https:\/\/www.citisend.io\/en\/wp-json\/wp\/v2\/media?parent=3155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}